TOPS Browser - Cheat Sheet - Call Taking & Dispatch


Login - http://www.topsdispatch.com this will take you to your TOPS My Account page

Click the Web TOPS Icon

Screen
TaskDirection
CallNew CallGreen +Add button from Call or Dispatch
CallEdit CallChoose the Call Actions Button - Bottom of Screen
CallVehicle ReleaseFind the Call, then Choose Actions and follow steps
CallUpdate Call InformationFind Call, then edit in the form. Some updates are through Actions
Call
Add additional Trks/DrvrsFind call, then choose Actions; menu on the left
CallPlace back in DispatchIn Actions, Undo Lien if it exists, then place back in Dispatch Mode
CallCancel CallFind call, then choose Actions; menu on the left
CallSearchUse Quick Search (Top right); or the Call Form to Search



DispatchArranging the ScreenColumns and Filters at the top of each section
DispatchDispatch a CallUse the Actions or Map Icons on the left edge of the Call line
DispatchOpen a CallSingle Click the Call line
DispatchManually RefreshRefresh button at the top of each section
DispatchUpdate Dispatch TimesUse the Actions




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