Overview:
User Management is used to track and manage user accounts. Users are considered anyone on your team that will need access to login to TOPS systems or applications with a username and password. The User Administrator assigned to your company (Manager Level Security Access) can create, edit, deactivate, and delete user accounts from this page. The User Management interface is accessible from the My Account section on the TOPS website at https://www.towxchange.net/MyAccount/
Adding a User:
To create a user click the ‘Add User’ button:
Fields on this form:
First Name (required)
Last Name (required)
Username (required; this will automatically generate based on the first and last name and availability of the username)
Email Address (required; users can only reset their own password if a valid email address is associated with their profile)
Mobile Phone (not required)
Password (required; clicking the Generate Password button is preferred; users should reset their own password the first time they login)
Access Role (required; the role will determine the permissions of access in TOPS)
The user’s Access Role is defined by clicking on the question mark located on the right hand side of the selected role. The User Administrator does not have the ability to edit or create a role. If you need a new role created or an edit to a current role, please reach out to TOPS Support.
Click the Save button once you have entered the required information.
